It is the most prestigious awards ceremony in the customer service and contact centre profession. The coveted awards highlight the achievements of individuals and companies throughout the industry, and bring together peers in mutual celebration.
Winning can positively impact reputation and morale across the team and wider organisation - that's why CCA Excellence Awards is the No. 1 aspirational programme for many organisations.
If you’d like to book your place at the CCA Gala Dinner & Excellence Awards Ceremony, please contact us.
18 Feb 2016
CCA Excellence Awards open for entries
Jun 2016
Deadline for all entries
Aug 2016
Short-list announced
Aug-Sep 2016
Excellence Awards Committee appointed to carry out verification calls
16-17 Nov 2016
CCA Excellence Award Winners announced
For more information on CCA Excellence Awards Programme please get in touch.